Words Won't Do is a service that allows you to simply and easily share beautiful videos with your friends and family.
How do I sign up?
You can sign up using either your e-mail or facebook account quickly and easily by clicking "Login / Sign Up" in the top-right, then hitting either "Login With Facebook" or "Register" and fill out the registration form.
Minimum system requirements
This site supports Internet Explorer 9+, Microsoft Edge, Firefox, Chrome, Opera and Safari. Interactive content varies depending on your system specification and the complexity of the given content.
Where do I find my previously created videos?
All your previously created videos can be easily accessed once logged in by going to "My Account > My Videos".
How do I update my e-mail?
To update your e-mail, first login and then go to "My Account > Edit Account". Update your email, hit save, following which next time you login you can do so using your new e-mail and password.
How do I update my password?
To update your password, first login and then go to "My Account > Edit Account > Edit Password". Update your password using the form, following which next time you login you can simply use your e-mail and new password.
I've forgotten my password! What do I do?
You can reset your password quickly and easily by pressing on "Login > Forgot Password", then simply enter your account e-mail. We will then send you a link from which you can reset your password. All passwords are stored in an encrypted format, so once set the origional password cannot be recovered / a full reset is required.
How do I change my login from facebook to e-mail only?
To switch from using facebook login first login with facebook, go to "My Account > Edit Account > Edit Password". Update your password using the form, following which next time you login you can simply use your e-mail and new password instead.
How is my data protected?
All our data is hosted on googles "App Engine" infastructure which restricts access to our database to specific IP addresses. All passwords are hashed using bcrypt to ensure maximum protection should our systems ever be affected. All form data is "escaped" before being processed to ensure protection from mysql injection attacks.
How do I opt out of newsletters?
To unsubscribe from marketing newsletters simply login, go to "My Account > Edit Account" un-check the "Receive Newsletters" checkbox and hit "Save". Don't worry, you'll still receive infromation regarding your bills and other important information.
In accordance with our terms and conditions; if you are found to be creating videos that are hateful, inflammatory, contain nudity or violent / graphic content then we reserve the right to immediately cancel your account without any refund.
How do I crop my photos?
Our system allows you to quickly and easily crop your photos once uploaded. Simply drag over the area you wish to crop and a box will indicate the area of the photo you are cropping to.
Image size restrictions
Images must be 3mb or less. There is no limit places on resolution of the images (but higher than 256x256 pixels is reccomended in order to ensure the fidelity of your image in the video).
How do I reduce the size of my images?
Your images can be easily reduced in size using software that comes free with your Mac or PC. A tutorial on resizing is available for Mac here, and PC here.
Why do I have to login to share my video?
We want Words Wont Do to remain a safe and welcoming place to create videos. We require account creation so as to allow us to restrict access in the event of hateful or damaging content being produced.
What are my options for sharing once logged in?
We allow you to share videos directly with your friend via e-mail, to post your video publically on your facebook wall, to send the video privately via facebook message, to post your video publically on twitter, or to download an mp4 of your video for distribution on other networks.
How do I share my video on Instagram / Snapchat / SMS?
As these networks don't have sharing API's available we can't automatically share on them. The advised sharing process for these is to download the video and upload to your preffered network.
How do I share my video on WhatsApp?
Sharing on WhatsApp is part of the app, however the sharing functionality isn't immediately clear. After you hit share in the app, WhatsApp will open to show a list of your most recent chats as normal, you can however then select a user and it will confirm you wish to send them a link to your video.
What do I do if my friend hasn't received their video?
It's possible the video could have been caught in on of their spam filters, so ask them to check their spam filter. Please also confirm the e-mail you entered was correct.
Got a suggestion or spotted a bug?
If you have any suggestions, or if you have spotted a bug then please shoot us an e-mail using the contact form below, or ping us an e-mail directly at firstname.lastname@example.org.
Get in touch
Spotted a bug? Got a suggestion? Get in touch, we'd love to hear from you!
Our step-by-step guide to creating your first exquisite video.
1. SELECT A VIDEO
Choose the perfect video for your occasion.
2. PERSONALISE YOUR VIDEO
Customise your video and make it your own.
3. SHARE YOUR VIDEO
Delight your friends and family with a unique video made just for them.